Pay per part

Beim neuen Geschäftsmodell Pay-per-Part steuert und wartet Trumpf bei seinen Kunden die TruLaser Center 7030 remote vom Standort Neukirch aus. © Trumpf

Effective immediately, Trumpf is offering the digital pay-per-part business model for the TruLaser Center 7030 fully automatic laser machine. For this purpose, the machine builder provides its customers with the highly productive machine including material storage.

In terms of an Equipment-as-a-Service model (EAAS), companies can use the TruLaser Center 7030 in their own production. The fully automatic laser machine is equipped with cameras and sensors and networked with Trumpf via remote technologies. In this way, Trumpf is able to operate the machine from the Remote Control Center at the Neukirch site without the customer having to be present at all times.

“With pay-per-part, the focus is on the customer in an unprecedented way. With this business model, we help them to counter the shortage of skilled workers in industrial manufacturing and offer them even more additional services to increase their productivity and competitiveness,” says Stephan Mayer, Member of the Executive Board for Machine Tools at Trumpf. With pay-per-part, Trumpf remotely handles production planning and control for the manufacturing cell, as well as machine programming and maintenance.

If a failure occurs, Trump responds immediately. With pay-per-part, the customer pays only for the manufactured parts. If the machine fails, Trumpf receives this information immediately and, in its own interest, takes care of the solution in the shortest possible time. Trumpf has achieved productivity increases of 50 percent with the business model at initial pilot customers.

All-round carefree package for sheet metal producers

Particularly in times of a shortage of skilled workers, companies in the sheet metal production sector benefit from pay-per-part. Many companies cannot find suitable personnel to program and operate their machines. With pay-per-part, companies can run their machines around the clock without hiring new employees. Even small quantities can be produced automatically and economically in this way, provided that the previously agreed minimum capacity utilization is not undercut.

“With fully automated systems like the TruLaser Center 7030, the operator is not constantly nearby. For high efficiency, however, such machines in particular should produce as continuously as possible. If manual intervention is required, our team can react particularly quickly with pay-per-part and restart production within a few minutes,” says Program Manager Benedikt Braig from Trumpf. If an error cannot be corrected remotely, Trumpf notifies the user and tells him what to do. In addition, Trumpf experts are able to optimally set up the machine to meet the customer’s requirements and get the maximum productivity out of it with the help of data analysis.

More customer proximity

Trumpf is also benefiting from the new pay-per-part business model. The high-tech company gains even more understanding of customer requirements and can improve its own machines and software in an even more targeted manner. In this way, new technologies can be further developed even more effectively. The pay-per-part business model with the TruLaser Center 7030 is suitable for all companies that have a high volume of orders and few personnel available.