{"id":3693,"date":"2021-08-19T01:48:44","date_gmt":"2021-08-18T23:48:44","guid":{"rendered":"https:\/\/bbr.news\/?p=3693"},"modified":"2021-09-17T06:22:46","modified_gmt":"2021-09-17T04:22:46","slug":"service-calls-reduced","status":"publish","type":"post","link":"https:\/\/bbr.news\/en\/service-calls-reduced","title":{"rendered":"Service calls reduced"},"content":{"rendered":"<p>Thanks to &#8220;Schuler Connect&#8221;, plant operators can now receive fast and effective assistance from experts via smartphone or data glasses<\/p>\n<p>The Corona pandemic has accelerated digitalization in almost all areas of life; video conferencing, for example, has become an integral part of communication. Schuler goes one step further: &#8220;Schuler Connect&#8221; is a portal developed for the support of industrial services that not only transmits live images via app for mobile phone or data glasses &#8211; numerous innovative add-ons enable optimal support for remote maintenance.<\/p>\n<p>&#8220;In the process, our experts use augmented reality technology to fade targeted information into the image signal that provides effective assistance for the system operator,&#8221; explains service sales manager Ernst Schwoshuber. With Schuler Connect, time-consuming and costly service calls can be reduced, thus shortening downtimes. Schwoshuber emphasizes that Schuler has placed particular emphasis on the security of data transmission.<\/p>\n<p>&#8220;Schuler Connect is already in the test phase at several customers, and the initial feedback is very promising,&#8221; adds Service Managing Director Torsten Petrick. The system has already been in use within the company for a year, for example for communication between design and internal assembly, or for quality assurance and acceptance of presses in China.<\/p>\n<p>Schuler Connect is part of the press manufacturer&#8217;s &#8220;Digital Suite&#8221;. This also includes improved &#8220;Track and Trace&#8221; solutions for continuous monitoring of the parts produced, as well as the &#8220;Visual Die Protection&#8221; tool monitoring system, with which impending damage can be detected and eliminated at an early stage.<\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\">Thanks to &#8220;Schuler Connect&#8221;, plant operators can now receive fast and effective assistance from experts via smartphone or data glasses The Corona pandemic has accelerated digitalization in almost all areas <a class=\"mh-excerpt-more\" href=\"https:\/\/bbr.news\/en\/service-calls-reduced\" title=\"Service calls reduced\">[&#8230;]<\/a><\/div>\n","protected":false},"author":3,"featured_media":2465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[615],"tags":[1080,1078,775,1076,1077,1079,1081],"class_list":{"0":"post-3693","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-company","8":"tag-digital-suite-en","9":"tag-maintenance","10":"tag-schuler-ag-en","11":"tag-schuler-connect-en","12":"tag-service-en","13":"tag-torsten-petrick-en","14":"tag-visual-die-protection-en"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - 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